1. Scope
These Terms and Conditions govern all purchases made on onfoot.store. By placing an order, you agree to be bound by these terms.
2. Seller Identification
Hubert Kania
Avenue Laure 118
1082 Berchem-Sainte-Agathe, Belgium
Company Number: BE 0807.068.011
Email: onfoot.team.contact@gmail.com
Phone: +32 498 07 57 64
3. Products
OnFoot specializes in sourcing high-demand sneakers after customer orders are placed. We do not hold inventory – each product is ordered specifically for you. Product descriptions are provided with the greatest accuracy. Sizes, colors and availability may depend on market fluctuations.
4. Prices
All prices are shown in euros (€), VAT included where applicable.
Prices may change at any time but will remain fixed once an order is confirmed.
5. Orders
Orders are placed via Shopify and confirmed by email. OnFoot reserves the right to cancel an order if the product becomes unavailable or if fraud is suspected. In such cases, the full amount will be refunded.
6. Payment
Payments are processed securely via Stripe, PayPal or any other trusted provider offered at checkout. We do not store any credit card data.
7. Sourcing
Time & Delivery Since products are sourced after purchase, delivery time is estimated between 7 to 14 business days, depending on supplier availability. We ship using trusted carriers: DPD, DHL, Bpost, and UPS. A tracking number will be provided once the product is dispatched.
8. Shipping Fees
Shipping costs are calculated and displayed at checkout based on your location. Free shipping may be offered during promotional periods.
9. Returns & Right of Withdrawal
Under EU law, you have the right to withdraw from your purchase within 14 days of receiving the product, even without giving a reason.
To qualify:
Product must be unused and in its original condition
You must notify us by email at onfoot.team.contact@gmail.com within 14 days
You must return the item within 14 days of notification
Return shipping is at your cost
Upon receiving the item, we will refund you within 14 days
⚠️ Exception: If the product was specially sourced or customized for you, the right of withdrawal may be limited in accordance with EU Directive 2011/83/EU, Article 16(c).
10. Warranty
Products are covered by a legal 2-year warranty under Belgian consumer protection law. If a defect is detected, please contact us within a reasonable time after noticing the issue.
11. Liability
We are not liable for delays due to third-party suppliers or delivery services. Our responsibility is limited to the amount paid for the order.
12. Disputes & Applicable Law
These terms are governed by Belgian law. In case of dispute, the customer may first contact OnFoot for an amicable solution. If no agreement is reached, the competent jurisdiction is the courts of Brussels.
As per EU Regulation 524/2013, you may also use the EU Online Dispute Resolution platform: