1. Introduction

At OnFoot, your privacy is a top priority. This Privacy Policy explains how we collect, use, store, and protect your personal data in compliance with the General Data Protection Regulation (EU Regulation 2016/679) and Belgian law. By using our website, you agree to the terms outlined in this policy.

2. Data Controller

Hubert Kania

Avenue Laure 118, 1082 Berchem-Sainte-Agathe, Belgium

Company Number (BCE/TVA): BE 0807.068.011

Email: onfoot.team.contact@gmail.com

Phone: +32 498 07 57 64

3. Data We Collect

We may collect the following data when you interact with our website:

• Identity data: name, surname

• Contact data: email address, phone number, shipping address

• Payment data: processed via third-party gateways (Stripe, PayPal) – we do not store your full card information

• Order details

• Technical data: IP address, browser type, cookies, device info

• Marketing preferences (if you opt in)

4. Why We Use Your Data

We use your data to:

• Process and deliver orders

• Contact you about your orders

• Provide customer service

• Send marketing emails (if you have opted in)

• Analyze site usage and improve performance

• Comply with legal obligations (e.g. tax reporting)

5. Legal Bases

We process your personal data based on:

• Your consent

• Our contractual obligation (order processing)

• Our legitimate interest (e.g. website security, marketing)

• Legal obligations

6. Data Retention

We retain your data for the period necessary to fulfill the purposes outlined above, and to comply with Belgian accounting and legal obligations (usually 7 years).

7. Data Sharing

We do not sell your data. However, we may share it with:

• Payment processors (Stripe, PayPal)

• Logistics partners (e.g. shipping companies)

• Website hosting provider (Shopify)

• Analytics and marketing tools (e.g. Google Analytics, Meta)

8. Your Rights As a user in the EU, you have the right to:

• Access your data

• Correct or delete your data

• Restrict or object to processing

• Withdraw your consent at any time

• File a complaint with the Data Protection Authority (Belgium)

To exercise your rights, contact us at: onfoot.team.contact@gmail.com

9. Security Measures

We use secure connections (SSL), protect access to your data via password-protected systems, and rely on Shopify’s certified secure infrastructure.

10. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites.

11. Updates

We may update this policy from time to time. The last update was made on May 31, 2025.